Administrative Analytics
Using Analytics
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- Powerful Predictors
- Powerful Predictor Charts
- Nudging Resources
- Nudging Best Practices
- Driving student success through nudges
Success Stories
- University of South Florida: Designing and Implementing Outreach Across the Student Journey
- El Paso Community College: Identifying GPA Tipping Point to Move Beyond Best Practices
- Del Mar College: 34% Increase in Graduation Rate with Nudge to Complete
- National University: Nudging Students to Create Schedules for Next Term
- University of South Florida: Historical First-Year Retention Unlocks Performance Funding
Administering Analytics
- Admins: Data Information
- Admins: Adoption Reports
- Admins: User Management
- Admins: Outreach Exclusions
- View and Export Student Lists
Updates to Analytics
- Webinar: Student Success Trends and Unified Intelligence
- Powerful Predictor Dashboard
- Enhancements to Powerful Predictors
- Enhancements to Student Lists
- Powerful Predictors Just Got Even More Powerful
Recorded Training Webinars
Analytics Terms
- - All Students without a Credential
- - Analysis of Currently Enrolled Students without a Credential
- - Currently Enrolled Students
- - Earned Credential
- - Engagement Opportunity
Impact
Product Guides
- Impact Product Overview
- Impact User Guide
- Getting Started with Impact
- Impact analysis using prediction-based propensity score matching
- Designing an initiative for analysis using Illume Impact
Take Action
- Data Readiness Checklist
- Intro to PPSM
- Initiative Design Questions
- Data Validation Guide
- Framework for Exploring Results
Impact Updates
- Updated Statistical Test
- Framework for Exploring Results
- Pagination & Page Load Improvements
- Coming Soon: Enhanced Predictive Models
- Accessibility Updates
Success Stories
- Utah State University: Understanding Initiatives' Relationship with Persistence
- Monroe Community College: 5.9%pp Lift in Persistence for the Center for Academic Reading
- University of Missouri-Kansas City: 7.8%pp Lift in Persistence and Opportunity to Unlock $1.6 Million in ROI
- University of Arizona: 3.4%pp Lift in Persistence for First-Year Students Using Writing Center
- Montgomery County CC: 6.2%pp Lift in Persistence for Students Using Tutoring Services
Recorded Training Webinars
Courses
Product Guides
- Courses Product Overview
- Getting Started with Courses
- Courses User Guide
- Surfacing the courses that matter most
- Finding Insights In Illume Courses
Take Action
- Interpret Course Signals
- Finding Insights in Courses
- Course Details
- Drill down to course details
- Apply filters to see details for a specific group of students
Courses Updates
- Student Lists Export Updates
- Accessibility Updates
- Course Search Improvements
- CSV Formatted Downloads
- Track Filter for Student Segments
Success Stories
Frequently Asked Questions
- How many terms of historical data are used to determine which high impact courses surface in Illume Courses?
- How is persistence lift calculated?
- How is impact on graduation calculated?
- How are letter grades mapped in Illume Courses?
- How does Illume Courses handle students who enrolled in a course as pass/fail?
Degree Map
Product Guides
- Degree Map Product Overview
- Getting Started with Degree Map
- Degree Map User Guide
- Getting Started Guide (PDF)
- Quick Tips for Degree Map for COVID-19
Take Action
Degree Map Updates
- Clear all planned courses in one action
- Planning against completed requirements
- Note Editor
- Header Design Updates
- Avoid Surprises from Misunderstood Requirements
Success Stories
- Austin Community College: Simplifying the Application-to-Registration Experience
- University of Arizona: Personalizing Planning Decisions to Increase Graduation
- Lorain County CC: Designing Clear & Structured Educational Experiences
- Bellevue University: Incorporating Planning into the Curriculum to Prepare Students for Careers
- Mid-State Technical + Berkeley College: Rolling Out Academic Planning Tools to Students
Inspire for Advisors
Product Guides
- Inspire for Advisors Product Overview
- Getting Started with Inspire for Advisors
- Inspire for Advisors User Guide
- Academic Background
- Quick Tips for Inspire-for-Advisors for COVID-19
Take Action
Inspire for Advisors Updates
- See Illume Outreach in Inspire for Advisors
- Phone Numbers Student List Downloads
- Quick Filtering Options
- In-App Nudge Hub Library
- More Precision in Identifying Student Groups
Success Stories
Inspire
Product Guides
- Quick Tips for Inspire for COVID-19
- Product Demo
- Student Inspire Demo
- Student Success Units
- Advisor Getting Started Guide
Take Action
- Alerts Overview (Video)
- Connect Overview (Video)
- Faculty Alerts Overview (Video)
- Advising Notes Overview (Video)
- Reports Overview (Video)
Inspire Updates
- Walk-in Appointment Queuing
- Getting Started with SMS
- Dual Roles & Updated Editor
- Automatic Timeout Warning
- New Enrollment Filters in Inspire
User Management
- Roles & Permissions
- User Management Overview (Video)
- Managing Inspire Users
- Advising Management
- User Settings & Privacy
Recorded Training Webinars
ClearScholar
Product Guides
- ClearScholar Product Overview
- Getting Started with ClearScholar
- Marketing the Mobile Application
- Content Guide
- Quick Tips for ClearScholar for COVID-19
Take Action
- Inviting Students to Download via Email
- How often should I post?
- Promoting the App on Social Networks
- Promoting the App On-Campus
- Should I post over Winter Break?
ClearScholar Updates
- Historic and Future Enrolled Courses
- New Course Tab Design
- Call to Actions for Events
- Access Help Articles from the Admin Portal
- Deep Linking for Notifications and Content
College Scheduler
Product Guides
Updates to Scheduler
- Register by CRN (Banner)
- Search by CRN and Search Classes to Swap
- Accessibility Update
- College Scheduler VPAT
- Integrated Degree Plan Features (Banner)
Recorded Training Webinars
White Papers & Success Stories
Promoting College Scheduler & Maximizing Adoption
Admin Training
Functional Training
- Getting Started - Full Functional Training
- Adding Courses, Breaks, and Reviewing the Schedule
- Customizing Campus Options
- Customizing Parts of Term Options
- Using Locks to Narrow Down Schedules
Integration Materials
In App Registration
Technical Announcements
Integration with Banner 9 Student Registration
Frequently Asked Questions
Community Resources
Live Product Training Webinars
Product Roadmap Webinar Series
COVID-19 Resources and Guides
- Resources for Virtual Advising
- Tips for Using Your Solutions or Products During COVID-19
- Nudging Guide: COVID-19
- Quick Tips: Moving Courses Online
- References: Impact on Data Science and Models
On-Demand Office Hours and Webinars
National Advisory Board Series
- Overview: National Advisory Board Conversation Series
- Dr. Vince Tinto, Distinguished University Professor Emeritus, Syracuse
- Dr. Davis Jenkins, Senior Research Associate, Community College Research Center
- Dr. Linda Baer, Senior Fellow, former Gates Foundation, MN College & University System
- Dr. Sally Johnstone, President, NCHEMS
Leadership Summit
- University of South Florida - Student Success Lightning Talks
- Daytona State College - Student Success Lightning Talks
- Monroe Community College - Student Success Lightning Talks
- Florida Atlantic University - Student Success Lightning Talks
- Utah State University - Student Success Lightning Talks
Community Insights
Higher Ed Research
- Webinar On-Demand: Student Perspectives - Graduation Barriers & Advising Support
- Webinar On-Demand: Student Perspectives - Engagement & The Higher Ed Experience
- Webinar On-Demand: Student Perspectives - Balancing Work, Life and Academics
- Report: What Really Works - A Review of Student Success Initiatives
Change Management
Nudge
Nudging Resources
- Mindset Framework
- Mattering Framework
- Driving Student Success through Nudges
- Nudging Best Practices
- Nudge Messaging Techniques