In 2012, USF hit a performance plateau, with retention and graduation rates holding steady for three years. When Florida introduced performance-based funding in 2014, USF knew they had to radically change their approach and their culture.
To change their trajectory, they needed to better understand their students and identify opportunities to deliver focused, coordinated care to students who need it most, exactly when they need it.
Student (SIS) + engagement (LMS) data empowered a Persistence Committee and 200+ person Care Team with risk/success signals along the student journey.
Outcomes include increased first-year retention rate from 88 to 91%, increased graduation rate from 68 to 73%, and USF eliminated achievement gaps by race, income and ethnicity