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University of South Florida - Student Success Lightning Talks

  • In 2012, USF hit a performance plateau, with retention and graduation rates holding steady for three years. When Florida introduced performance-based funding in 2014, USF knew they had to radically change their approach and their culture. 

  • To change their trajectory, they needed to better understand their students and identify opportunities to deliver focused, coordinated care to students who need it most, exactly when they need it.

  • Student (SIS) + engagement (LMS) data empowered a Persistence Committee and 200+ person Care Team with risk/success signals along the student journey.

  • Outcomes include increased first-year retention rate from 88 to 91%, increased graduation rate from 68 to 73%, and USF eliminated achievement gaps by race, income and ethnicity

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