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Quick Tips for Inspire for COVID-19

Listed below are some ideas for how you can use Inspire in your response to COVID-19.

  1. Prioritize appointments for students based on persistence scores. For students with lower scores, review the details of courses, notes, and appointments to inform your conversation. 

  2. Provide high-touch outreach to students with the lowest persistence scores—very low, low, and moderate.  High-touch outreach could include video calls, phone calls, or chat. 

  3. Use group functionality to create dynamic groups based on persistence scores or other criteria important to your school—for example, first-year students who started last fall or this spring. 

  4. Use Static Groups to create groups of students for whom you want to provide extra services during this time—for example, students who disclose that they are experiencing challenges or students who will be graduating this term. 

  5. Use the LMS data on the courses page to track engagement in the students’ courses.  
    A lower than average grade in the course or log-in activity could signal that a student needs outreach or help navigating course material.

  6. Use advising notes to document your interactions with students. Share the notes with others who also support students through the sharing functionality within Inspire.

  7. To keep track of students you referred to services or who may need extra support, use the star functionality to indicate advising notes for students who require a follow-up.

  8. Use messages to share documents and resources with your students and remember to save them as advising notes for documentation. 

  9. From advanced search, use the student modality filter to identify students that are only enrolled in “on-ground” courses. These students may need additional support in adapting to completing coursework from a distance. 

  10. Consider creating a private recurring event on your calendar dedicated to increasing your frequency of outreach with students

  11. Create and share a folder of materials and links that can model how to be a successful online student.  

  12. Leverage group functionality to quickly connect with the students you support and use the persistence prediction / LMS data to guide proactive outreach. 

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